Return is possible within 30 days from purchase for any exchange or refund request. Return costs are on the Customer, except for the return of a defective or non-compliant product.

Before returning your item, please contact the customer service using the contact form on the website, specifying the order number and the reason for the return.

Please send your return to the following address:

DEEP MV France
77 montée Pierre Etienne
13390 AURIOL, France

The return is at the Customer’s risk. The Product must be returned in its original packaging, in its original condition, new, unworn, unwashed, accompanied if possible by the delivery slip received in the order.

Upon receipt of your return, a confirmation e-mail will be sent to you.
Your credit or refund will be made within 15 days from the date of arrival of your items and automatically wired to the bank account associated with the Credit Card or the Paypal account or the iDeal bank account used for payment.

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